Patient Coordinator

University Orthopaedic Associates, LLC is a leading orthopedic practice which provides a full spectrum of orthopedic care. Our board certified surgeons each with subspecialty training offer the best care in sports medicine, arthroscopic surgery, joint replacement, traumatology, hand and upper extremity surgery, foot and ankle surgery and surgery of the spine.

We have an exciting opportunity for you to join our team in our Somerset and/ or Avenel Office as a Full-Time Patient Coordinator.

To qualify, Candidates must have:

  • High School Diploma or equivalent
  • A minimum of (2) years of previous experience in a hospital or physician office setting
  • Knowledge of managed care referral/ pre-certification procedures
  • Medical, orthopedic terminology a plus
  • Experience working with confidential patient records and EMR systems

Key duties include but are not limited to:

  • Schedule appointments based on company policies and procedures. This is a very detailed process. Candidate will be required to proofread and maintain accuracy at all levels of the appointment process
  • Verify patient’s Insurance benefit, eligibility and referral process
  • Scanning documents into patient chart through Phoenix EMR.
  • Faxing documents as needed
  • Accessing documents from several hospital systems
  • Confirmation of appointments
  • Greeting patients upon their arrival. Guide new patients (NP) through the registration process, ensuring all new patient packets are completed in their entirety, signed and initialed where required, and that copies of insurance cards and picture ID’s are scanned correctly in the EMR. Review all insurance and demographic information with returning patients and enter all changes in system. Yearly renewal of HIPAA and abbreviated intake sheet is required of all patients.
  • Posting charges, collecting co-pays, close and reconcile at the close of each day
  • Cross training on the clinical side as well as PT/ OT coverage

In this highly visible role, you will be interacting with patients, families and health care providers. Excellent communication skills, writing and interpersonal skills are required. Must be able to multitask. Bilingual is a plus.

Medical Insurance Representative (Somerset)

University Orthopaedic Associates, LLC is a leading orthopedic practice which provides a full spectrum of orthopedic care. Our board certified surgeons each with sub specialty training offer the best care in sports medicine, arthroscopic surgery, joint replacement, traumatology, hand and upper extremity surgery, foot and ankle surgery and surgery of the spine.

We have an exciting full time opportunity to join our team in our Somerset office as an experienced Orthopedic Insurance Representative. To qualify, you must have a High School Diploma or equivalent. Candidates must also have a minimum of two (2) to three (3) years of previous experience with billing and coding. Orthopedic experience is strongly preferred. Proficient medical terminology is required, orthopedic and or physical/occupational therapy a plus. Bilingual is a plus.

We are looking for a dynamic individual with experience in billing, coding and accounts receivable. This position will be responsible for posting payments to patient accounts and handling the billing & collections for our orthopedic surgeons. Within this position, the successful candidate will be expected to review accounts for proper charge posting, manage claim edits, correct claims adjustments, post payments, handle patient questions/concerns in regards to their accounts and work the physician A/R.

Overview of Position Responsibilities:

  • Strong working knowledge of computer systems, with experience in windows-based systems and Microsoft Office
  • Experience with medical practice billing software required
  • Knowledge of CPT and ICD-10 coding and electronic billing required
  • Ability to Multitask and Detail oriented
  • Ability to answer phone calls and address patient account inquiries, calculate adjustments, insurance percentages for coinsurance, etc.
  • Prioritize delinquent accounts for review
  • Understand insurance benefits coverage as well as verify insurance eligibility and coverage for patients when applicable
  • Knowledge of Stop Losses
  • Establish financial agreements and payment plans when required
  • Schedule patient appointments as needed
  • Allscripts PRO PM/ Phoenix EMR system experience (a plus)

Appointment Scheduler (Somerset)

University Orthopaedic Associates, LLC is a leading orthopedic practice which provides a full spectrum of orthopedic care. Our board certified surgeons each with subspecialty training offer the best care in sports medicine, arthroscopic surgery, joint replacement, traumatology, hand and upper extremity surgery, foot and ankle surgery and surgery of the spine.

We have an exciting opportunity for you to join our team as a full-time Appointment Scheduler.

To qualify for the Appointment Scheduler position, candidates must have:

  • High school diploma or equivalent
  • A minimum of one (1) year of customer service experience
  • Knowledge of hospital/ physician billing system – (a plus)
  • Excellent communication and organization skills
  • Knowledge of healthcare terminology (medical/ orthopaedic beneficial)
  • Working knowledge of Microsoft Office (Outlook, Word, Excel)

The Appointment Scheduler’s responsibilities include, but are not limited to:

  • Answer phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointments
  • Accurately scheduling appointments for patient consultations, procedures and visits with medical personnel
  • Liaise and coordinate with health care professionals about schedules, patients and any changes
  • Resolve scheduling conflicts as they occur

University Orthopaedic Associates, LLC (UOA) is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age or military or veteran status in accordance with federal law. In addition, UOA complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. UOA also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

Qualified minorities and/or women are encouraged to apply.

Download Our Employment Application

Interested candidates should forward their resume to Catharine Falcetano at catharinef@uognj.com or fax it to 732-564-9034.

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