Our team is here to help you and answer your questions regarding our practice and policies. Whether in person, over the telephone, or by e-mail, our staff will assist you by addressing any concerns you may have. We have several different staff departments to help us better serve our patients with the personal attention that supports the quality medical care provided by our physicians.
Our managerial staff ensures that all aspects of our practice function together to meet all of your medical needs.
Understanding insurance coverage can be confusing and time consuming. Our experienced staff will help you navigate through your insurance policy as it relates to your care at UOA. To learn more about our insurance policies, please see our insurances department.
To reach the insurance staff, please dial 732-537-0909, ext. 2299.
Each of our physicians has an assistant to assist patients with any questions regarding surgeries, back-to-work notes, notes of medical necessity, and answer any questions that may arise concerning patient care.
Our appointments staff is available Mon – Thurs 8:30 a.m.-5:00 p.m. and, Fri 8:30 a.m.-4:00 p.m.
Somerset: 732-537-0909, ext. 2399
Wall: 732-938-6090, ext. 4199
Please review COVID-19 policies prior to your visit.
We pre-certify all scheduled surgical procedures by working with your insurance company to attain the appropriate authorization.
To reach the surgical authorization staff, please dial 732-537-0909, ext. 2212 or 2214.
We maintain a secure electronic medical records system, which allows physicians and clinical staff to access patients’ records from all of our practice locations.
To obtain a copy of your records, please contact us at 732-537-0909, ext. 2223.
Please allow 3-5 business days for processing.
Our staff will contact your insurance carrier for pre-authorization for imaging procedures, physical therapy, or any other testing requested by our physicians. Please alert our staff if you require authorizations, and do not have any ancillary services performed without authorization.
Somerset: 732-537-0909, ext. 1115
Please check in at the front desk when you arrive for your appointment. To keep wait times to a minimum, print your registration forms before your visit from the patient forms tab. If you have not filled out your forms before your visit, our staff will be happy to assist you.
Please arrive 15 minutes before your appointment if you prefer to fill out registration forms at our office.
All of our locations have radiology departments staffed with registered technologists to assist you with any questions you may have about digital X-ray procedures or your images.
Carla Novoa, RT
Lissette Tamayo, RT, ARMRIT
Our nursing staff is ready to help you while they assist during your visit or over the phone. A registered nurse is available to assist you during regular business hours, whether it is for a medical question or a prescription refill.
To reach the nursing staff, please call 732-537-0909, ext. 1200.